Customer Service Administrator

Are you looking to kickstart your career with a forward-thinking team that values precision, energy, and professional growth? Red Sky Personnel Ltd is seeking a vibrant Customer Service Administrator to become the heartbeat of our busy supply chain and customer operations department. In this role, you won’t just be processing orders; you will be the primary point of contact for our clients, ensuring that every interaction is seamless, efficient, and reflects our commitment to excellence. We offer a hybrid working environment based in Redhill, allowing you the perfect balance of collaborative office days and focused remote work.

This is an ideal opportunity for a proactive graduate or an aspiring professional eager to master the complexities of supply chain operations in a supportive, fast-paced setting. You will take ownership of order processing and query resolution, gaining hands-on experience that will provide a robust foundation for your future career. We are looking for someone who is tech-savvy, naturally organized, and genuinely passionate about delivering a top-tier service experience. If you are ready to make a tangible impact and grow alongside a company that invests in its people, we would love to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.