Customer Service Advisor

Are you looking to kickstart your career with a company that values stability, growth, and a hands-on approach to professional development? Just Recruitment Group Ltd is thrilled to partner with a prestigious, long-standing business in Halstead that is looking for a dynamic Customer Service Advisor to join their close-knit team. This is a fantastic opportunity for a motivated individual or recent graduate to immerse themselves in a fast-paced environment where your voice is heard, your contributions matter, and no two days are ever the same.

In this multifaceted role, you will be the heartbeat of the operation, acting as the primary point of contact for our valued customers. Beyond simply managing enquiries, you will gain hands-on exposure to the entire supply chain by processing orders and supporting vital purchasing and inventory processes. We are looking for a natural communicator who thrives on building genuine, lasting relationships. If you are organized, eager to learn the ropes of a successful business, and ready to make a tangible impact, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.