Customer Service Assistant - Camberley

Are you ready to turn your energy and personality into a career that is as exciting as it is rewarding? At Tenpin Camberley, we don’t just offer bowling; we create unforgettable experiences through our immersive Escape Rooms, high-octane 4D Laser Arenas, karaoke suites, and state-of-the-art arcade zones. We are looking for a vibrant Customer Service Assistant to join our team—someone who thrives in a fast-paced environment and understands that the secret to a great guest experience starts with a smile. If you have the drive to entertain and the passion to make every visit special for families and friends alike, you’ll fit right in with our team.

You don't need years of experience to make an impact here; we believe that confidence and a positive attitude are the building blocks of success, and we provide all the training you need to master the rest. As part of the Tenpin family, you’ll be at the heart of the action, helping guests navigate our entertainment hubs and ensuring that our centre remains the go-to destination for local fun. If you are looking for a role that celebrates your individuality, offers a lively workplace culture, and gives you the chance to bring joy to others every single day, we want to hear from you. Come join us and help us do what we do best—entertaining the nation!

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.