Customer Service Assistant - Part Time (23 hours per week) - Snowhill

Customer Service Assistant We are recruiting a Customer Service Assistant on a part-time and permanent basis working 23 hours a week. Pay Rate up to £12.71 per hour Haskins Garden Centres Haskins is a family owned, award winning business with 5 destination garden centres across the South of England, each with a large restaurant. The role of Customer Service Assistant As a customer service assistant, you will be the first and last point of contact during our customers visit to the store. We take…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.