Customer Service Associate

Are you ready to launch your career at the intersection of technology and finance? At Fiserv, we are the pulse of the global economy, moving money and information in ways that empower businesses and consumers every single second. As a Customer Service Associate, you aren't just answering questions; you are becoming the face of a fintech powerhouse that processes millions of secure transactions daily. We are looking for energetic, tech-savvy problem solvers who thrive in fast-paced environments and want to turn everyday inquiries into exceptional experiences.

This is your opportunity to join a global team of innovators where your personal growth is just as important as our technological impact. You will gain invaluable experience navigating complex financial ecosystems, developing professional communication skills, and working with cutting-edge tools that define the future of payments. If you are passionate about technology, eager to learn, and ready to make a tangible difference in how the world transacts, we want you to help us move the world forward. Join us at Fiserv and build a career that truly counts.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.