Customer Service & Brand Ambassador - Hybrid/ Remote

Customer Service & Brand Ambassador – Hybrid/Remote The Brothers That Just Do Gutters Pay: $23–$27 per hour performance bonuses Are you highly organized, great on the phone, and the kind of person who genuinely enjoys meeting and talking with people? The Brothers That Just Do Gutters is looking for a Customer Service & Brand Ambassador to join our team. This is a unique hybrid position combining customer service and office administration (approximately 75%) with local marketing, social media, …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.