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Kensoft
Kensoft

Customer Service

Customer Service
3 weeks, 6 days ago

Description We are seeking a friendly, dependable, and customer-focused Entry-Level Customer Service Representative to join our team in a remote, part-time position. This is an excellent opportunity for individuals looking to begin or develop their careers in customer service. The ideal candidate has strong communication skills, a positive attitude, and a passion for helping others while delivering a professional and positive customer experience. More Requirements/Responsibilities Key Responsib…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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