Customer Service Rep - Entry Level WFH

Customer Service Rep - Entry Level WFH About Us Are you looking for a career that combines purpose, professional development, and flexibility—while allowing you to make a real impact on people’s careers and business success? At HireFrontier, we specialize in delivering industry-leading staffing and recruitment solutions, helping organizations nationwide and globally find top talent while supporting job seekers in building meaningful, long-term careers. No prior recruitment experience? No proble…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.