Customer Service Representative

Job Overview 697 Sell is seeking a reliable and customer-focused Remote Customer Service Representative to assist customers, respond to inquiries, resolve issues, and provide a positive experience across various communication channels. The ideal candidate is professional, organized, patient, and comfortable working independently in a remote environment. Key Responsibilities Respond promptly to customer inquiries by email, phone, and online communication channels. Provide accurate information re…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.