Customer Service Representative

Are you looking to kickstart your career in a fast-paced, high-energy environment where your personality is your greatest asset? Berman Nissan of Chicago is looking for a vibrant and professional Customer Service Representative to join our exclusive Vehicle Exchange Program. This is more than just a desk job; it is a unique opportunity to be the face of our dealership, helping valued clients navigate the exciting process of upgrading their vehicles. If you are a natural communicator who thrives on building connections and loves turning a standard interaction into a memorable experience, we want to hear from you.

We believe that our team members are the driving force behind our success, which is why we offer a competitive starting pay of $20/hr plus performance-based bonuses to reward your hard work. You will enjoy a stable, structured schedule running Monday through Saturday from 8:00 AM to 5:00 PM, with the added benefit of Sundays and one weekday off to ensure you maintain a healthy work-life balance. Join a supportive, forward-thinking team at one of Chicago’s premier automotive destinations and gain invaluable professional experience while helping our customers drive away with a smile.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.