Customer Service Representative

Are you looking to launch your career with a global leader that powers the world’s most influential brands and government agencies? At Conduent, we don’t just manage services; we create the mission-critical solutions that millions of people rely on every single day. As a Customer Service Representative, you will step into a dynamic, remote-first environment where your voice matters, your individuality is celebrated, and your professional growth is our priority. This is more than just a job—it is your opportunity to develop high-impact communication skills while making a tangible difference in the lives of customers across the globe.

We are searching for energetic, empathetic problem-solvers who are ready to thrive in a fast-paced digital landscape. Whether you are a recent graduate or early in your career journey, you will receive the support and training needed to excel as you act as the vital link between our Fortune 100 clients and the communities they serve. If you are passionate about connecting with people, eager to learn, and ready to be part of a culture that values your unique perspective, we want to hear from you. Join our team today and start building a rewarding career where your contributions are recognized and your potential is truly limitless.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.