Customer Service Representative (REMOTE: 10:30am-7pmEDT)

Are you ready to launch your career at the intersection of cutting-edge science and world-class service? At Revvity, we don’t just provide solutions; we empower researchers and clinicians to solve the world’s most complex health challenges. As a Customer Service Representative, you will serve as the heartbeat of our operations, acting as the primary advocate for our partners while gaining invaluable experience in a high-impact, global environment. This is your opportunity to join a team of 11,000 innovators who balance the agility of a disruptor with the stability of an industry leader, all while working from the comfort of your home.

In this fully remote role, you will be the voice of Revvity, navigating customer inquiries with precision, empathy, and a proactive mindset. We are looking for a motivated professional who thrives in a fast-paced setting and is eager to develop their communication and problem-solving skills within a supportive, collaborative culture. With a dedicated schedule of 10:30 am to 7:00 pm EDT, you will have the perfect balance of structure and flexibility to excel in your professional journey. If you are a graduate or early-career professional looking for more than just a job—but a mission that truly matters—we invite you to help us push the boundaries of what is possible in human health.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.