Customer Service Representative (Remote in Reno, Nevada)

Location: Reno, Nevada (Remote) Customer Service Representative at Benco Dental, a division of 1930 Ventures As the next evolution of our family enterprise, Benco Dental proudly operates under the emerging 1930 Ventures brand. Candidates may see both Benco Dental and 1930 Ventures during this transition period, while our commitment to our associates, customers, and culture remains unchanged. Our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forwa…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.