Customer Service Representative

Are you ready to turn your passion for sports and gaming into a high-energy career? Simple Staffing is proud to partner with Bally’s Interactive to find the next generation of customer-obsessed talent to join our winning team. As we gear up for the electric atmosphere of the upcoming NFL season, we are looking for sharp, motivated individuals who thrive in fast-paced environments and genuinely love helping others navigate the exciting world of online sports betting. If you are a problem-solver who stays calm under pressure and wants to be at the forefront of the gaming industry, this is your chance to shine.

In this role, you will act as the voice of our brand, providing world-class support to players and ensuring every interaction is as thrilling as the games themselves. This is an ideal launchpad for graduates or those looking to break into the professional world, offering a unique opportunity to develop elite communication skills while gaining hands-on experience in a booming sector. We aren’t just looking for support staff; we are looking for brand ambassadors who bring energy, integrity, and a proactive mindset to every shift. If you are ready to kick off your career with a team that values your enthusiasm and drive, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.