Customer Service Representative

Are you a people-person looking to kickstart your career with a nationally recognized industry leader? Window World of Baton Rouge is seeking a dynamic, dependable, and enthusiastic Customer Service Representative to join our growing team. As the voice of our company, you will serve as the first point of contact for our valued clients, turning inquiries into positive experiences and ensuring every interaction reflects the excellence of America’s largest replacement window company. This is a fantastic opportunity for a motivated individual to build essential communication skills in a professional, remote environment while making a tangible impact on our local community.

In this role, you will be the heartbeat of our operations, helping customers navigate their home improvement journeys by answering questions and expertly scheduling appointments. We are looking for a natural problem-solver who thrives in a fast-paced setting and genuinely enjoys helping others succeed. Whether you are a recent graduate looking for your first professional break or an aspiring communicator ready to grow your career, we provide the support and environment you need to excel. If you are ready to bring your energy and passion to a team that values your contribution, we would love to hear from you!

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.