Customer Service - Vodafone Ireland

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Corporate Client Executive Teleperformance (Northern Ireland Based - Hybrid Role 3 days per month in office) Location: Newry, Co Down, Northern Ireland Contract: Fulltime Permanent 40hours Start Date: Monday 28th September 2026 Hours of Work: Mon – Fri 09:00 – 18:00 (Irish Bank Holidays not worked) - 3 days per month working onsite Training Onsite: Newry, Granite Exchange – 3 weeks Salary: £26…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.