Customer Services (Order processing)

Are you a detail-oriented problem solver looking to launch your career with a global leader? Comrise is seeking a proactive and service-minded individual to join our team as a Customer Services Specialist focused on order processing. In this role, you will be the heartbeat of our client operations, managing the end-to-end lifecycle of incoming orders and ensuring that our customers receive seamless, high-quality support. Whether you are navigating our internal information systems or collaborating with our sales teams to clarify complex requirements, you will play a pivotal role in maintaining the excellence that our clients expect from the Comrise brand.

This is an incredible opportunity for a motivated graduate to gain hands-on experience in both commercial and technical support environments. You won't just be processing paperwork; you will be on the front lines of client success, investigating technical issues, providing first-level troubleshooting, and acting as a vital link between our products and the people who use them. If you thrive in a fast-paced environment, possess a passion for communication, and are eager to grow your professional skill set within a supportive and innovative company culture, we would love to help you take the next step in your career journey.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.