Customer Support Representative – Remote

Job Title: Customer Support Representative – Remote Contract Type: Full-time About Us: Enviroairsolutions is a leading provider of innovative air quality solutions, dedicated to improving indoor environments for homes and businesses. Our commitment to exceptional customer service and environmental sustainability sets us apart in the industry. We are currently seeking a motivated and enthusiastic Customer Support Representative to join our dynamic team. Job Summary: As a Customer Support Repre…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.