Customer Support V (Remote)

Are you looking to launch your career at the intersection of technology, finance, and legal compliance? Kforce Technology Staffing is seeking a motivated, detail-oriented individual to join our client’s Legal and Regulatory Support team as a Customer Support V. In this high-impact Research Investigator role, you will play a vital part in maintaining the integrity of regulated money movement services by conducting thorough compliance reviews of customer complaints. This is an exceptional opportunity for a recent graduate or early-career professional to gain specialized experience in a complex, fast-paced industry while honing analytical skills that are highly valued in today’s market.

We believe that flexibility and collaboration are the keys to success, which is why this position is fully remote and offers a schedule designed to help you balance your personal life while staying deeply connected to your teammates. You will be empowered to make meaningful contributions to the team’s success, ensuring that every regulatory concern is handled with precision and care. If you are a critical thinker with a passion for problem-solving and a desire to grow within a supportive, forward-thinking environment, we invite you to apply and help us shape the future of secure, compliant financial services.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.