DCFS Caseworker I/Social Service Worker, Salt Lake County

Are you ready to transform your passion for helping others into a meaningful, life-changing career? The Utah Division of Child and Family Services (DCFS) is looking for dedicated, empathetic, and driven individuals to join our team as a Caseworker I or Social Service Worker in Salt Lake County. This is more than just a job; it is an opportunity to serve as a vital advocate for children and families navigating complex challenges. If you are a recent graduate or a professional with a background in social work, we invite you to step into a role where your daily efforts directly contribute to the safety, stability, and well-being of our community.

As part of our dynamic team, you will enjoy a supportive hybrid work environment that balances professional impact with personal flexibility. You will receive comprehensive training and mentorship as you gain hands-on experience in crisis intervention, case management, and family support services. We are seeking energetic candidates who are eager to learn, resilient under pressure, and committed to excellence in customer service. If you are prepared to make a tangible difference in the lives of Utah’s most vulnerable populations while building a robust foundation for your career in social services, we encourage you to apply by July 26, 2026, and help us build a brighter future for our community.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.