Desktop Support Specialist

Are you a tech enthusiast ready to jumpstart your career in a fast-paced, collaborative environment? Talent Portus is looking for a motivated Desktop Support Specialist to join our team in beautiful Santa Fe, NM. This is an incredible opportunity for a recent graduate or early-career professional to gain hands-on experience in a dynamic Microsoft-based ecosystem. You won’t just be fixing computers; you will be the go-to problem solver who keeps our team connected, productive, and empowered to do their best work every single day.

In this on-site role, you will be at the heart of our technical operations, handling everything from troubleshooting hardware and software glitches to managing help desk tickets with speed and precision. We are looking for a tech-savvy individual who thrives on human interaction and enjoys turning complex technical challenges into seamless solutions. If you are eager to sharpen your IT skills, build meaningful professional relationships, and grow alongside a supportive team that values innovation and excellence, we want to hear from you. Apply today and start your journey with Talent Portus.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.