Direct Support Professional (DSP)

Aspire encourages internal mobility and supports employees in exploring growth opportunities across the organization. Employees interested in this role should apply directly through this posting via Greenhouse. Recruiters will partner with HR to confirm eligibility and coordinate the next steps. The only exception is an in-program, same-role shift change, which should be handled directly with your manager and HR Partner. Please refer to Aspire’s Internal Mobility Policy for more Open Positions:…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.