(Entry Level) Customer Service Agent - Remote

Build a Rewarding Career From Home We are expanding our team and looking for motivated, service-oriented individuals who enjoy working with people and providing valuable support to families. With more than 65 years of experience in the supplemental benefits industry , our organization has established a strong reputation for helping individuals understand their coverage options and make informed decisions about their financial protection. As we continue growing across multiple territories, we ar…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.