Executive, Client Services

Are you ready to launch your career at the intersection of culture, creativity, and commerce? At Whalar Group, we don’t just follow trends—we define them. As our new Executive, Client Services, you will join the world’s most awarded independent creator and social agency, helping global brands transform into cultural leaders. Based in our vibrant Farringdon office, you will be at the heart of the action, working alongside a team that uses cutting-edge technology and deep community insights to turn influencer strategy into powerful, brand-defining movements.

This is a high-energy, collaborative role perfect for a graduate or early-career professional who is passionate about the social landscape and obsessed with how content moves the needle. You will be the vital link between our creative vision and our clients, ensuring every campaign resonates with the beating pulse of modern culture. If you are a proactive communicator, a natural relationship builder, and eager to learn from the best in the industry while working in a flexible, hybrid environment, we want to hear from you. Come help us unlock the full creative power of creators and make an unforgettable impact.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.