Executive Deskside Support Technician

Are you a tech-savvy problem solver ready to launch your career at the intersection of innovation and high-touch service? At XPO, we don’t just fix computers; we empower the leaders driving our global logistics network. As an Executive Deskside Support Technician, you will serve as the primary technical partner for our executive team, ensuring they have the seamless, high-performance digital environment they need to make mission-critical decisions. This is an unparalleled opportunity to build your professional reputation by providing white-glove service in a fast-paced, corporate atmosphere where your technical expertise meets interpersonal excellence.

We are looking for a motivated graduate or early-career professional who combines a solid technical foundation with a passion for helping others. You’ll thrive here if you hold a degree or equivalent experience in Computer Science or MIS and possess at least two years of hands-on experience navigating complex, networked corporate environments. Whether you are troubleshooting hardware, optimizing software workflows, or providing real-time support for executive initiatives, you will be a vital part of the XPO success story. If you are eager to sharpen your skills, solve unique challenges, and start your career with a global industry leader, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.