Facilities & Maintenance Manager - FTC - Burger King Whopper Support

Are you ready to take the reins at the home of the Whopper? We are looking for a Facilities & Maintenance Manager to join our high-energy Central Operations team in the heart of Soho. This is a unique 12-month fixed-term contract perfect for someone who thrives in a fast-paced environment and wants to play a vital role in keeping our iconic brand running smoothly. Working three days a week in a hybrid capacity, you will be the go-to expert for ensuring our spaces are as bold and efficient as our menu, providing top-tier support that keeps our operations firing on all cylinders.

Beyond the flame-grilled excitement, we are committed to investing in your future. You will enjoy a competitive pro-rata salary of £33,000, alongside a 15% annual bonus potential, private medical insurance through BUPA, and life insurance at four times your base salary. We also prioritize your growth through "THRIVE at BK," our dedicated internal learning platform designed to put you in the driver’s seat of your professional development. If you are a proactive problem-solver who wants to build a career with a global powerhouse that values your wellbeing as much as your hard work, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.