Facilities Services Customer Service Rep - Evening and Weekends

Job Description Job Description Looking for an opportunity to work part-time hours in Customer Service - remote? Experienced in handling facilities service requests or property management work orders? Then this is the job for you! 20 Hour a week Customer Service opening either working remote or call center offices in St. Louis, MO. Position will begin as temporary but hire for long-term employment. This is a great opportunity to work for a highly reputable commercial property and facilities man…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.