Field Service Representative- Controls

Are you ready to launch your career at the intersection of cutting-edge technology and real-world impact? At ATS Automation, we have spent 40 years defining the gold standard in industrial solutions, and we are looking for a motivated Field Service Representative (Controls) to join our elite team. This is more than just a job; it is a front-row seat to the future of manufacturing, where you will gain hands-on experience working with world-class automation systems that power the transportation, consumer products, and energy sectors. If you are a recent graduate or early-career professional with a passion for problem-solving and a drive to master complex control systems, this is your opportunity to grow alongside industry veterans who are shaping the global market.

In this dynamic role, you will be the bridge between our innovative technology and our clients’ success. You will dive deep into the design, development, and troubleshooting of sophisticated control systems, ensuring that our automation solutions operate with precision and reliability. We value curiosity and technical agility, offering you a supportive environment where your contributions directly influence the efficiency of major production lines. If you are eager to travel, tackle unique technical challenges, and build a career at a company that prioritizes excellence and constant innovation, we want to hear from you. Join ATS Automation and help us engineer the future, one project at a time.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.