Field Service Technican

Are you a hands-on problem solver looking to launch your career at the intersection of mechanical engineering and mission-critical power technology? HITEC Power Protection is seeking an ambitious Field Service Technician to join our world-class team. In this role, you won’t just be sitting behind a desk; you will be on the front lines, ensuring that the world’s most sophisticated data centers and industrial facilities never lose power. We provide the comprehensive training you need to master our unique systems, making this the perfect launchpad for a graduate or early-career professional eager to gain high-level technical expertise in a fast-paced field environment.

As a Field Service Technician, you will gain hands-on experience performing essential preventive maintenance and diagnostic inspections on advanced HITEC power systems. You will work directly with rotating machine components, flywheels, complex sensor arrays, and precision cooling systems, learning the ins and outs of large-scale electrical and mechanical infrastructure. If you are detail-oriented, comfortable with electrical testing, and thrive when working in a dynamic, customer-focused setting, we invite you to help us power the future. Join HITEC and turn your technical potential into a rewarding career with a company that values innovation, reliability, and the development of the next generation of industry leaders.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.