Field Service Technician (Access Control Systems) Pittsburgh area

Are you a hands-on problem solver looking to launch an impactful career in the fast-paced world of security technology? Parabit Systems is looking for an enthusiastic Field Service Technician to join our team in the Pittsburgh area. This is a unique opportunity for a motivated individual to gain expert-level experience in commercial access control systems. You will be the face of our brand, working on-site to install, configure, and maintain high-tech security hardware that keeps businesses safe and secure. If you enjoy working with your hands, thrive on troubleshooting complex technical issues, and want to build a career with a company that values innovation, we want to hear from you.

In this role, you will move beyond the classroom to gain real-world experience working with cutting-edge equipment, including card readers, magnetic locks, electrified exit hardware, and sophisticated network controllers. We are looking for someone who is eager to learn and ready to master the intricacies of low-voltage wiring and system commissioning. At Parabit Systems, we provide the support and environment you need to grow your technical skillset while making a tangible difference for our clients. If you are ready to trade the desk for the field and start a rewarding journey in the security industry, apply today and help us protect what matters most.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.