Field Service Technician (Access Control Systems) Detroit area

Are you a hands-on problem solver looking to launch your career with a leader in security technology? Parabit Systems is seeking an ambitious Field Service Technician to join our team in the Detroit area. This is a unique opportunity for a motivated individual to work on the front lines of high-tech access control, where you will gain invaluable experience installing, configuring, and maintaining sophisticated hardware that keeps facilities secure. Whether you are a recent graduate or early in your technical career, we provide the environment and mentorship you need to master low-voltage systems, network connectivity, and complex electronic locking mechanisms.

In this role, you will be more than just a technician; you will be the face of Parabit Systems, providing essential service and expert troubleshooting to our valued clients. You will spend your days working with cutting-edge equipment, from intelligent controllers and card readers to electrified exit hardware, ensuring every component operates at peak performance. If you are passionate about technology, eager to develop your mechanical and electrical skills in the field, and ready to take the next step in a fast-paced, customer-focused career, we want to hear from you. Join us at Parabit Systems and help us secure the future of commercial infrastructure.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.