Field Service Technician

Are you ready to launch your engineering career at the intersection of innovation and hands-on problem solving? As a Field Service Technician with NCC Automated Systems, an ATS company, you will step into a dynamic role where no two days are the same. We are looking for an ambitious, tech-savvy individual to join our Aftermarket team and become the face of our cutting-edge conveyor and automation solutions. If you enjoy traveling to diverse customer sites, diagnosing complex systems, and seeing your mechanical and electrical repairs come to life in high-speed food processing environments, this is the perfect launchpad for your professional journey.

At ATS Automation, we don’t just build machines; we build the future of manufacturing. In this role, you will receive expert mentorship as you master the art of maintaining and optimizing turnkey systems that power the food and packaging industry. We value fresh perspectives and a hunger for learning, making this an ideal opportunity for a motivated graduate eager to translate classroom theory into real-world impact. You will gain invaluable experience working with top-tier equipment and sophisticated automation technology, all while building a rewarding career path within a global leader that champions growth, technical excellence, and customer success.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.