Field Service Technician-Automation Systems

Are you ready to launch your career at the intersection of cutting-edge technology and real-world logistics? At Cubiscan, we are redefining how the global supply chain operates, and we are looking for a motivated Field Service Technician to join our team in Ogden, Utah. As an employee-owned (ESOP) company, we don’t just hire employees; we invest in partners. This is a unique opportunity for a driven individual to roll up their sleeves, work with sophisticated automation hardware, and directly impact the efficiency of industry-leading companies while building equity in your own future.

In this role, you will be the face of Cubiscan’s innovation, providing expert technical support and onsite maintenance for our advanced data collection and automation systems. We are looking for a hands-on problem solver who loves to troubleshoot, enjoys a dynamic work environment, and thrives on delivering exceptional customer service. You will receive comprehensive training to master our proprietary systems, making this the perfect launchpad for a graduate or early-career professional eager to develop a high-value skill set in a fast-growing, environmentally conscious, and collaborative company culture.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.