Field Service Technician - Columbus, OH

Are you ready to launch your career at the intersection of cutting-edge technology and hands-on engineering? At ENGEL Machinery, we don’t just build injection molding machines; we craft the future of global manufacturing. As a Field Service Technician based in Columbus, OH, you will step into a dynamic role where your problem-solving skills meet world-class innovation. We are looking for a motivated, tech-savvy individual who is eager to learn, ready to tackle complex mechanical challenges, and passionate about delivering the premium service that has made ENGEL an industry leader for decades.

This is more than just a job; it is a launchpad for your professional journey. In this role, you will be the face of ENGEL, providing vital technical support to our customers while gaining invaluable experience in high-end automation and precision machinery. We provide a collaborative, forward-thinking environment where your creativity is rewarded and your career growth is a priority. If you are a graduate or early-career professional who thrives on variety, loves to troubleshoot, and wants to contribute to a success story that spans the globe, we want to hear from you. Join the ENGEL team today and help us engineer the solutions of tomorrow.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.