Field Service Technician

Are you ready to jump-start your career at the intersection of mechanical precision and electrical power? At HITEC Power Protection, we don’t just maintain equipment; we safeguard the world’s most critical infrastructure. As a Field Service Technician, you will step out of the classroom and into the field, gaining hands-on experience with our industry-leading flywheel energy storage systems. This is an incredible opportunity for a motivated graduate to work with cutting-edge technology, troubleshoot complex mechanical systems, and become an essential part of a global team dedicated to keeping the lights on for our high-profile clients.

In this role, you will be the face of HITEC, executing vital preventive maintenance that ensures absolute system reliability. You will dive deep into the mechanics of rotating machinery, performing everything from electrical testing and torque procedures to cooling system diagnostics and engine inspections. We provide the mentorship and support you need to master your craft, allowing you to grow from a technical enthusiast into a highly skilled field expert. If you are a proactive problem-solver who thrives on variety and wants to build a career where your work has a tangible, mission-critical impact, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.