Field Service Technician

Compensation: $30.00 - $45.00/hour Paid OEM Training Comprehensive benefits including medical, dental, vision available from start Paid Time Off, Sick Time and Vacation Matching 401(k) etc. Company credit card travel perks/points Per-diem Shift: Day shift, Monday to Friday with ample overtime occasional on-call. MasterTech is on the search for Industrial Technicians familiar with repair to Corrugated systems based near an International Airport, requiring extensive travel to customer locations…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.