Field Service Technician

Are you looking to launch your career with a company that values hands-on expertise and technical growth? MasterTech is seeking a motivated Field Service Technician to join our elite team of problem-solvers. In this role, you will be the face of our organization, traveling to client sites to install, troubleshoot, and optimize cutting-edge mechanical and electrical systems. We are looking for eager learners who thrive on variety and want to master complex machinery while building lasting relationships with our diverse client base.

At MasterTech, we invest heavily in your professional development by providing comprehensive, paid OEM training from day one. You will enjoy a competitive hourly rate of $30.00 to $45.00, coupled with a robust benefits package that includes medical, dental, vision, and a matching 401(k). We believe in rewarding our team for their hard work, which is why we provide a company credit card for travel, generous per-diem allowances, and the chance to rack up personal travel points while you work. If you are ready to trade the cubicle for a dynamic, high-impact career that offers consistent day-shift hours, ample overtime potential, and a clear path for advancement, we want to hear from you today.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.