Field Service Technician - Milwaukee, WI

Are you a hands-on problem solver looking to launch your career with a global leader in injection molding technology? Engel North America is seeking a motivated Field Service Technician in Milwaukee, WI, to join a team where innovation meets real-world impact. This is an exceptional opportunity for a recent graduate or early-career professional to gain world-class training while working on cutting-edge machinery that powers industries across the globe. If you are passionate about technology and thrive in a dynamic, fast-paced environment, we want to help you turn your technical aptitude into a rewarding professional journey.

As a Field Service Technician, you will be the face of Engel, providing essential support to our customers by diagnosing, maintaining, and optimizing sophisticated injection molding systems. You won’t just be fixing machines; you will be delivering creative solutions that drive efficiency and sustainable growth for our clients. We offer a culture that celebrates curiosity and rewards those who are eager to learn and grow. Join us at Engel North America, where your technical skills will be challenged, your contributions will be valued, and your career will be built on a foundation of industry-leading excellence.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.