Field Service Technician

Are you looking to kickstart your career by combining hands-on technical expertise with a passion for client success? Quest International is seeking a motivated Field Service Technician to join our dynamic team in Chicago. In this role, you won’t be stuck behind a desk; you will be the face of our company, providing critical technical support, equipment repair, and preventive maintenance for sophisticated medical devices. If you are a problem-solver who enjoys troubleshooting complex systems and making a tangible impact on the healthcare technology landscape, this is the perfect opportunity to launch a rewarding career in the field.

This position is designed for high-energy individuals who thrive on variety and are ready to embrace the open road. As a Field Service Technician, you will manage regional service calls, ensuring our partners receive world-class support that keeps their vital equipment running at peak performance. We offer a competitive hourly rate with full overtime eligibility and the chance to gain invaluable technical experience across diverse clinical environments. If you are ready to travel, learn from industry experts, and grow your professional footprint, apply today to join Quest International as we continue to push the boundaries of technical service excellence.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.