Field Service Technician - Reno, NV

Are you looking to kickstart your career with a role that takes you out of the office and into the heart of the action? As a Field Service Technician in Reno, you will become the face of our organization, acting as the go-to expert for our innovative apparel dispensing technology. This is an incredible opportunity for a tech-savvy problem solver to gain hands-on experience in diagnostics, software upgrades, and mechanical maintenance while building meaningful relationships with customers across diverse industries. You won't just be fixing machines; you will be the bridge between our cutting-edge solutions and the people who rely on them every single day.

What You’ll Love About This Opportunity is our commitment to your professional growth and the fast-paced, dynamic environment we provide. We believe in empowering our team members with the tools and training they need to master both remote and onsite support, ensuring you stay at the forefront of technical innovation. Whether you are troubleshooting complex hardware or performing preventative maintenance, you will be a vital part of our Service Division, working alongside a supportive team that values your curiosity and drive. If you are ready to launch your career in a high-energy environment where no two days are the same, we want to hear from you.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.