FIELD SERVICE TECHNICIAN

Are you ready to launch your career at the intersection of global logistics and cutting-edge engineering? Yamato Corporation is looking for a driven, hands-on Field Service Technician to join our team and become the heartbeat of our operational excellence. As a member of the Yamato family, you won’t just be fixing machines; you will be the face of our brand, ensuring that our sophisticated manufacturing systems run with the precision and reliability that our clients across the globe have come to expect. This is an incredible opportunity for a graduate or early-career professional to gain world-class technical training while making a tangible impact on the transport solutions that keep the world moving.

We are seeking a problem-solver who thrives on variety and possesses a natural curiosity for how complex systems function. In this role, you will travel to client sites to troubleshoot, maintain, and optimize our state-of-the-art equipment, transforming technical challenges into seamless customer successes. At Yamato, we believe in investing in our people; you will receive comprehensive mentorship and the tools necessary to master your craft, all while working in a collaborative environment that values innovation and proactive service. If you are eager to build a dynamic career where no two days are the same and your technical skills directly drive global efficiency, we invite you to apply and help us redefine what is possible in the logistics industry.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.