Full-Time Remote Customer Service Rep - Emergency Roadside Service

Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Location Details: Remote Position Schedule / Shift: Full-time paid training beginning Thursday, October 8, 2026. Hours during virtual training are Monday through Friday from 10:00 am – 6:30 pm EST Afternoon, evening, weekend shifts available after training (start and end times may shift slightly based on business needs, flexibility will be required to accommodate occasional schedule slides) Voluntary overtime opportunities available…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.