Global Research, Business Support Associate

Job Description: The Business Support Associate provides operational and administrative support to business teams, acting as a key liaison between employees, management, vendors, and support functions. This role coordinates onboarding, technology access, office operations, vendor relationships, and day-to-day business support activities to ensure a smooth and efficient work environment. Key Responsibilities Coordinate onboarding and offboarding for employees, interns, and contractors. Manage re…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.