Global Robotic Field Service Inventory Assistant

Hours: Monday to Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pmHybrid working available following successful completion of probation and trainingSalary: Circa £26,000 Are you organised, proactive and looking for an opportunity to be part of something new and exciting? We're looking for a Global Robotic Field Service Inventory Assistant to join our Supply Chain team and support our growing Robotics division. This is a fantastic opportunity to join an innovative area of the business and play a …

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.