Graduate Associate, Client Services - Japanese Speaker

Are you ready to launch your career at the intersection of global finance and high-stakes research? At Third Bridge, we don't just provide data; we fuel the decision-making process for the world’s most influential investors and business leaders. As a Graduate Associate in our Client Services team, you will be the bridge between our clients and a vast network of industry experts. If you are a native or fluent Japanese speaker with a passion for problem-solving and a hunger to learn, this is your chance to join a fast-paced, collaborative environment where your contributions directly influence global market insights.

In this role, you will be more than just a support contact; you will be a strategic partner, helping our clients navigate complex inquiries and uncover the unique expertise they need to stay ahead of the competition. We are looking for ambitious graduates who are eager to master the art of client relationship management while leveraging their linguistic skills to bridge cultural and professional gaps. Whether you are facilitating high-level consultations or curating knowledge from our extensive global library, you will be at the heart of an organization that has spent nearly two decades defining the expert network industry. Join us this September and start your professional journey in a role that rewards curiosity, agility, and excellence.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.