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Hackajob Ltd
Hackajob Ltd

Graduate Associate, Client Services - Japanese Speaker - 2027 Start

Customer Service
1 week, 4 days ago

Are you a high-achieving graduate looking to launch your career at the intersection of global business and expert intelligence? Third Bridge is looking for a dynamic, Japanese-speaking Graduate Associate to join our Client Services team for a 2027 start. As a leader in the global research space, we don’t just provide data; we bridge the gap between decision-makers and the world’s foremost experts. In this role, you will be the primary point of contact for top-tier investors and business leaders, helping them unearth the critical insights that drive the world’s most important financial and strategic decisions.

This is more than just a client service role; it is an immersive experience where you will build a sophisticated network and master the art of professional communication in both English and Japanese. You will join a diverse, fast-paced environment of over 1,500 professionals, gaining exposure to a vast library of 65,000+ companies and complex market trends. If you are a curious, ambitious communicator with a drive to solve problems and a desire to make a tangible impact in the financial services sector from day one, we want to help you build your future with us at Third Bridge.

Requirements

  • Excellent verbal and written communication skills.
  • Empathy and patience when dealing with complex customer inquiries.
  • Ability to handle high-pressure situations with a professional attitude.
  • Strong problem-solving skills and ability to think on your feet.
  • Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
  • Previous experience in a customer-facing role is highly desirable.

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