Guest Services Representative - Active Adult Center

Are you a people-person looking to kickstart your career in a vibrant, community-focused environment? The City of Greeley is seeking an enthusiastic Guest Services Representative to join our Active Adult Center team. In this role, you will be the welcoming face of our facility, serving as the first point of contact for our members and guests. Whether you are greeting visitors, assisting with program registrations, or providing information about our diverse range of activities, your friendly demeanor and commitment to excellence will help create a positive, inclusive atmosphere that keeps our community thriving.

This is an incredible opportunity for a graduate or early-career professional to develop foundational customer service skills while making a tangible impact on the lives of active adults in Greeley. We pride ourselves on fostering a supportive workplace culture that values transparency, growth, and teamwork. By joining our team, you will not only gain valuable experience in public service and facility operations but also play a vital role in supporting a center dedicated to health, wellness, and social connection. If you are ready to turn your passion for helping others into a rewarding career, we invite you to apply and become a key part of our City of Greeley family.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.