Healthcare Inbound Customer Service Agent - Remote

Healthcare Inbound Customer Service Representative (remote) This is a remote position open to any qualified applicant in the United States. Overview: Our Cognizant leadership team, working with our client, is currently seeking _experienced_ health care individuals to perform the following duties and work as part of our established Health Care Inbound Customer Service team. The full-time position is 100% Remote working a day shift. We are seeking highly motivated Health Care Customer Service Pro…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.