Help Desk Field Technician with Security Clearance

Are you a tech-savvy problem solver looking to launch your career with a mission-driven organization? Cayuse Technologies is seeking an energetic Help Desk Field Technician to join our team in Edison, NJ. This is an incredible opportunity for a driven individual to gain hands-on experience in a fast-paced environment where your technical expertise directly impacts the seamless operation of our Credit Union branches. If you thrive on troubleshooting complex hardware, software, and network challenges while providing top-tier support to end-users, we want to help you take the next step in your professional journey.

As a key member of our team, you will serve as the first line of defense for our IT infrastructure, balancing both onsite field visits and remote support tasks. This 12-month contract role is perfect for a recent graduate or early-career professional who holds an active security clearance and is eager to build a robust portfolio of technical accomplishments. At Cayuse Technologies, we value innovation and adaptability, offering you a competitive pay rate and the chance to sharpen your diagnostic skills in a professional, collaborative setting. If you are ready to make a real-world impact and grow alongside a team that values your technical potential, apply today to start your career with us.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.