Help Desk or Desktop Support

Need Locals Only Must answer these screening questions at time of submission. Q1: What skill/experience are you most proud of? Q2: Do you have reliable transportation to be onsite 5 days a week? Required skills: Desktop and/or Help desk experience. They need to be able to type while talking with the customer. Preferred: health care experience or similar to McKesson Technology Solutions Field Services Associate As the Provider Solutions Technology Support Agent, you are responsible for maintain…

Our customer service team is the face of our company. You will be the first point of contact for our users, ensuring they have a seamless and positive experience. We are looking for people who are passionate about helping others and solving problems.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.