Home Care Intake and Client Services Coordinator (Remote – Michigan) | Temp-to-Perm

Are you a compassionate communicator looking to launch a meaningful career in the healthcare industry? At The Opportunity, we are searching for a dedicated Home Care Intake and Client Services Coordinator to become the heartbeat of our client experience. In this remote, full-time role, you will act as the vital first point of contact for families seeking home care, transforming initial inquiries into supportive, life-changing solutions. If you are a recent graduate or an aspiring professional who thrives on building connections and solving problems with empathy, this is your chance to make a tangible impact while developing essential skills in client relations and healthcare coordination.

This position is a unique temp-to-perm opportunity designed for Michigan residents who are eager to grow within a fast-paced, supportive team environment. While you will be working remotely, we have a strong preference for candidates living within 25 miles of Troy, MI, to ensure seamless collaboration and local integration with our mission. We offer a competitive rate of $20.00 - $22.00 per hour and a stable Monday-Friday daytime schedule, providing the perfect balance for your professional development. If you are ready to start your journey in a role where your voice truly matters and your work directly improves the lives of others, we invite you to apply and join us in providing exceptional care.

Requirements

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with complex customer inquiries.
• Ability to handle high-pressure situations with a professional attitude.
• Strong problem-solving skills and ability to think on your feet.
• Proficiency in CRM software and helpdesk tools (Zendesk, Salesforce).
• Previous experience in a customer-facing role is highly desirable.